Recruiting high-caliber people, with the right experience, is critical to our strategy and core values.


Our people come from a wide variety of academic and professional backgrounds including: technology, healthcare, science, design, engineering, law, finance, and academia. Our team members draw strength from a highly collaborative and dynamic environment.  We are always interested in meeting individuals with a demonstrated history of academic and professional achievement.  

If you are interested in learning more about our company, please submit your current resume, portfolio, or curriculum vitae to careers@bloodbuy.com.

 

Positions Available


Web developer

We're looking for a talented developer who is interested joining our dev team and working on an award-winning technology product that is moving healthcare forward.

About your role:

You will have the opportunity to join our mutli-disciplinary team and be given a large amount of freedom and autonomy in exchange for taking your work seriously and striving to improve our technology product. You will have ownership over feature design, prioritization, and implementation. We are not hiring a “back-end” or “front-end” role, but a self-motivated generalist who has a deep mastery of development and web applications.

Things you’ll do:

  • Work with a small, high velocity team to deliver weekly production feature enhancements
  • Enhance tests to support a stable system that facilitates the daily exchange of healthcare biologics
  • Maintain and enhance general company technologies
  • Handle mission-critical outages or application/server issues during nights and weekends
    (remotely, very scarce, and shared amongst team members)
  • Assist with product planning, design, and implementation

Experience we’re looking for:

  • Interpersonal Communication
  • CS/SE Major or Equivalent Experience
  • Full Stack Web Development
  • Python
  • Django
  • Javascript
  • HTML
  • CSS
  • SQL Databases
  • Version Control
  • AWS
  • Heroku
  • Adobe Illustrator
  • Product Design

Interested?

Email us at careers@bloodbuy.com with an attached resume or CV and we'll get back to you!


Customer Success Manager

We're looking for a highly-motivated Customer Success Manager that is obsessed with proactively managing and enriching a growing portfolio of healthcare enterprise customers.

About your role:

As a Customer Success Manager (CSM) at Bloodbuy, you will be responsible for ensuring customers achieve the highest level of value from our technology solution and associated services. You will guide customers towards successful outcomes by using proactive engagement strategies, monitoring the health of relationships and managing pressing customer challenges.  On any given day, the Customer Success Manager can be found delivering value to customers by providing customer training, offering industry expertise, servicing routine and urgent customer requests, and conducting business reviews with customers.  CSMs also support the growth and operations of Bloodbuy’s business by collaborating with our executive, sales, marketing, and product development teams; sharing industry knowledge and the voice of our customers.

Things you’ll do:

  • Serve as the primary point of contact for customer activities
  • Own the implementation and adoption of Bloodbuy’s technology in hospitals and blood centers
  • Create customer processes and programs to maximize usage of Bloodbuy’s technology
  • Conduct regular business reviews with customers
  • Generate reports and analytics to customers that inform blood inventory management decisions
  • Serve as the customer’s advocate and share the "voice of the customer" to product, sales, engineering and executive teams to ensure solid value propositions for existing solutions and feature enhancements
  • Identify potential issues with customers and work with the wider team to effectively solve them
  • Remain available for after-hours customer calls on an infrequent basis

Desired qualifications and skills:

  • Bachelor’s degree in Business, Healthcare, or Sciences; advanced degree preferred
  • Minimum two years of experience in Customer Success, Account Management, and/or Project management within the healthcare industry
  • Experience working in Clinical Laboratory, Blood Banking and/or Pathology environments a plus
  • Experience in customer-facing roles in pre- or post-sale environments
  • Experience in owning technology implementations and growing customer relationships
  • Enthusiasm, energy and ability to expand our customer footprint and evangelize our offering
  • Data-driven and well-organized with a commitment to process and continuous improvement
  • Ability to identify and diagnose uncertain customer problems and break them down into concrete, manageable components
  • Ability to build trusting, communicative, and results-oriented relationships with customers
  • Ability to work in a fast-paced entrepreneurial environment
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office and Salesforce
  • Excellent interpersonal skills and emotional intelligence
  • Must be both a strong team player and individual contributor
  • Ability to travel approximately 25%

Interested?

Email us at careers@bloodbuy.com with an attached resume or CV and we'll get back to you!


Digital Marketing Intern

We're looking for a digital marketing intern who is interested in joining our team and working on all facets of strategic marketing for a rapidly growing healthcare technology company.

About your role:

The Digital Marketing Intern is responsible for assisting with implementing and monitoring projects across marketing campaigns under the direction of the supervisor. She or he will work closely with, and support the needs, of our growth team in the following areas:

  • Website, SEO & SEM
  • Social & Email
  • Research
  • Design & Digital Collateral 

You will have the opportunity to:

  • Assist with research projects 
  • Assist in campaign development and measurement 
  • Conduct social media monitoring and reporting 
  • Participate in creative brainstorms 
  • Follow up on and make content based updates to website
  • Participate in operations meetings, as appropriate, to ensure communication is consistent and up to date 

What we need from you:

  • Progress towards a degree in Marketing, Business, Advertising, Communications or related field
  • At minimum, a Junior-level undergraduate with at least a 3.0 GPA  (current MBA or Master's program a plus)
  • Experience with Social, CRM, Marketing Automation, Content Management Systems, Hootsuite/Tweetdeck, Google Analytics and Google AdWords' a strong plus
  • Proficiency in Microsoft Office, Outlook, Gmail, Google Apps and Adobe Creative Cloud
  • A creative influencer who takes initiative
  • Familiarity with the digital space through past coursework or other internships is desirable
  • Interns must receive credit for internships or be post graduate and willing to work 15-25 hrs./ week Monday-Friday
  • Commit to a minimum of 3 months and a maximum of 6 months engagement

Compensation:

Paid


Interested?

Email us at careers@bloodbuy.com with an attached resume or CV and we'll get back to you!